I was happily watching an episode of 3% on Netflix. I paused the video and went into the other room to put my laundry in the dryer. When I returned the tablet was off. Tapping on the screen normally wakes it back up, but it didn't work. Pushing the power button did nothing either. I tried multiple chargers and USB cables,
The batter wasn't low, but I plugged it in anyway. Nothing. I tried tapping the screen, pressing the power button, holding the power button, holding the power button and volume down. I left it plugged in overnight and tried all of the above again the next morning. It was still dead.
I plugged it into my PC via USB and the PC did not recognize that a USB device was even plugged in.
Does anyone have any suggestions before I call HTC? I have had horrible experiences with their tech support in the past and would like to avoid it if at all possible.
Thanks!
The batter wasn't low, but I plugged it in anyway. Nothing. I tried tapping the screen, pressing the power button, holding the power button, holding the power button and volume down. I left it plugged in overnight and tried all of the above again the next morning. It was still dead.
I plugged it into my PC via USB and the PC did not recognize that a USB device was even plugged in.
Does anyone have any suggestions before I call HTC? I have had horrible experiences with their tech support in the past and would like to avoid it if at all possible.
Thanks!