1. AC Question's Avatar
    I just bought my new Samsung A5 and whenever I want to go back to the homescreen, I usually get the message that Touch-Wiz start has stopped and the screen stays black for a while.. Tried all kinds of tips, but nothing has worked yet.. Does anyone have an idea how to fix this?
    12-07-2016 04:38 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. How do I use Safe Mode on my Galaxy A5?

    If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.
    12-07-2016 02:04 PM

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