Why does Galaxy 7 Edge standby screen go dark? Can't see time or date. "Always On" is turned on

[AC Question]

Why does Galaxy 7 Edge standby screen go dark? Can't see time or date. "Always On" is turned on

"Always On" is turned on

 

[Tim1954]

Re: Why does Galaxy 7 Edge standby screen go dark? Can't see time or date. "Always On" is turned o

Pull down the quick settings and make sure brightness is set at a good level. Always on will look at ambient light and will adjust accordingly, if you put it face down for example, it will go dark.
In any case, go through your settings, wipe cache partition and see if that fixes it...