1. AC Question's Avatar
    I have a Galaxy J7.

    Today I just sorta, randomly stopped being able to connect to my 4G, or get any kind of signal. I'm pretty sure I hadn't touched the settings at all, and this ended up happening. Here's a picture of what it looks like.

    I've tried resetting, turning it off, and taking out and replacing my SIM Card, but nothing. Turning it off brings back my 4G for a few seconds before returning to what you see here.

    I would really appreciate any kind of help, I can see this being a nuisance in the future.

    (I apparently can't post links? If I had to describe what it looks like, it's the normal signal symbol, with no bars and an X beside it.)
    12-07-2016 10:13 PM
  2. nahoku's Avatar
    Contact your carrier and have them reset your 4G connection. Just tell them what's going on.
    12-07-2016 10:18 PM

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