1. AC Question's Avatar
    I have it plugged in as a media device and should just be able to copy them over but nothing happens. Using Windows Explorer on Windows 10 on a Surface Pro 2.

    Thanks for your help!
    12-10-2016 09:10 AM
  2. Bruce39's Avatar
    What I have done is just connect device (thumb drive, sd card adapter, or G4 itself) to laptop (win 10) by USB. Has always shown on laptop as E drive; then just drag & drop music files to E drive.
    12-10-2016 11:57 AM
  3. ManiacJoe's Avatar
    Make sure you have unlocked the security screen and allowed the computer connection to the phone.
    12-10-2016 04:18 PM
LINK TO POST COPIED TO CLIPBOARD