1. AC Question's Avatar
    I installed this app to play around with it, however it seems to have been designed for only people who can barely function around technology. Limited options/settings, and outside of asking where to install the app the setup leaves much to be desired.

    I cannot locate on the Samsung website (or any other droid sites) where the app buries its data backups. I ran a multi-GB backup of my phone, and would like to remove it since I've uninstalled the app (which doesn't give the option to remove saved backups).

    Simply put, assuming the app was installed on the C drive of a Windows7 system, where might I look for this?

    Thank you muchly to anyone who can point me in the right direction.
    12-12-2016 05:45 AM
  2. chanchan05's Avatar
    Your user folder>documents>samsung>smart switch>backup. Pretty obvious if you ask me, but I've been playing around with computers for over 20 years.

    What exactly are you desiring from the program? It's just a basic update, backup, and emergency program. We're you expecting something like Kies and iTunes that were full blown PC suites?
    12-12-2016 05:50 AM