1. AC Question's Avatar
    Help! Ever since I upgraded my lg g5 to the new software, I'm getting random commercials/ads/sometimes just music that comes through my phone. It's always during the night hours. All I have to do is double click my screen & it goes away. There's no visible ad. It did it 4 times last night. Is a factory reset my only option?
    12-21-2016 05:18 AM
  2. Golfdriver97's Avatar
    Welcome to the forums. Did you install any new apps recently?
    12-21-2016 09:15 AM
  3. Shieldsx4's Avatar
    Yes & I uninstalled both of them
    12-21-2016 07:20 PM
  4. belodion's Avatar
    Did you Clear Cache, Clear Data and Force Stop before Uninstalling?
    12-22-2016 03:57 AM
  5. B. Diddy's Avatar
    Welcome to Android Central! Which apps did you install and then uninstall? If one of them included adware or malware, uninstalling the original app might not get rid of the malware.
    12-22-2016 04:46 AM

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