1. AC Question's Avatar
    Have googled, been to AT&T site as well as LG....no joy. Have checked for OTA updates, but told no updates available for current OS, (Lollipop 5.1.1). Any and all assistance appreciated.
    12-21-2016 01:04 PM
  2. anon(632115)'s Avatar
    Which variant do you have?
    12-21-2016 01:44 PM
  3. CLiddell's Avatar
    Which variant? Not sure what that refers to, but the phone is unlocked operating on at&t's network through cricket wireless.
    12-22-2016 01:42 PM
  4. anon(632115)'s Avatar
    OK I worked it out, you have the H900if it's an AT&T device. You will only get OTA with a valid sim. Your options are to go to a Best Buy and get them to do it or flash the device yourself, see here ATT LG V10 H900 software update H90021w stock kdz firmware available for download
    Laura Knotek likes this.
    12-22-2016 02:58 PM
  5. CLiddell's Avatar
    Okay...thanks for the detective work. Tried that route using the suggested LG software, (LG UP), which showed that the installed software is @ H90021w already. Will try again and report back. Wierd thing is the software version on the phone is showing as H90010f, with the ''security'' software version MDF v1.1 release 5.

    Another strange thing. There was an at&t sim in the phone already when I turned the phone on the very first time. A message popped up stating that the at&t sim was apportioned or proportioned. I removed it and popped in my cricket sim and went from there.

    If I put the at&t sim back in, might that allow any available updates to be installed/downloaded?
    12-23-2016 09:25 AM
  6. CLiddell's Avatar
    Sorry, meant to say that the at&t sin was ''not'' apportioned or proportioned.
    12-23-2016 09:27 AM
  7. anon(632115)'s Avatar
    Do you mean "not provisioned"? That means the sim has not been activated. You need to ring the carrier to get it activated
    Laura Knotek likes this.
    12-23-2016 04:48 PM
  8. CLiddell's Avatar
    Update: Was able to flash to MM 6.0 H900_20j using LGUP tool. A bit intimidating at first, but all went well. Will attempt to flash to MM H90021w later today. Thanks for your interest...much appreciated!
    12-27-2016 12:54 PM
  9. anon(632115)'s Avatar
    You're welcome
    12-27-2016 01:14 PM

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