1. AC Question's Avatar
    I just got a new Samsung Galaxy S6 about two days ago. It was working perfectly until the charger stopped working. It was perfectly fine until the evening. I also have an old S4 charger. First, I tried using the S4 charger with the S6 and it worked. Then, I tried using the S4 charger head and the S6 charger cable and that worked, too. Next, I used the S6 head and the S4 charger cable, but it didn't work. Finally, I just used the S4 and S6 cables and plugged them into a USB port and those worked. I can't figure out what is wrong with my new S6 charger head.
    12-21-2016 09:06 PM
  2. chanchan05's Avatar
    Probably factory defect. See if the warranty covers it.
    12-21-2016 09:33 PM
  3. Rukbat's Avatar
    The warranty should cover a defective charger after 2 days. Bring the phone, cable and charger back to where you bought it and see if they'll replace just the charger. If not, they should replace the charger and cable.
    12-23-2016 03:08 PM

Similar Threads

  1. USB C cables and chargers
    By rxgadget in forum Google Pixel & Pixel XL
    Replies: 4
    Last Post: 12-23-2016, 08:20 PM
  2. phone speaker way too quiet
    By mundo472 in forum Samsung Galaxy S7 edge
    Replies: 11
    Last Post: 12-23-2016, 06:49 PM
  3. Galaxy Tab S2 won't pair with Ion "Plunge" Boombox
    By butch2nd in forum General Help and How To
    Replies: 1
    Last Post: 12-23-2016, 03:13 PM
  4. Replies: 2
    Last Post: 12-22-2016, 05:45 AM
  5. I did a factory reset and now my tablet will not come on
    By AC Question in forum Ask a Question
    Replies: 0
    Last Post: 12-21-2016, 08:17 PM
LINK TO POST COPIED TO CLIPBOARD