1. AC Question's Avatar
    Hi everyone,

    PROBLEM: I can unlock my phone with "swipe" even though there is a password. I tried going into Settings > Lock Screen > Screen Lock but it is requesting a password which is definitely not mine.

    QUESTION: How do I change the Screen Lock password without a reset.

    EXTRA INFO:
    •I have samsung find me activated but that didn't seem to help much
    •Recently I tried the fingerprint scanner

    Any help would be really appreciated!
    12-22-2016 01:39 PM

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