1. AC Question's Avatar
    After i did factory reset of htc desire 816 i can see that operating system is still
    6.0(as it was before the reset) and not 4.4. What am I doing wrong? I tried it a couple of
    times with no result...
    12-25-2016 01:19 PM
  2. nahoku's Avatar
    A factory reset won't downgrade the phone to a previous OS. It just resets whatever OS you have currently on the phone.
    12-25-2016 02:26 PM

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