1. AC Question's Avatar
    Hey Guys and Girls - ANY HELP with this would be greatly appreciated!

    I currently have a Galaxy S7 from which I'm trying to recover the data (Family photos and videos mainly). It has a broken screen, which is black and unresponsive. 'Dr.fone' - Which has software to help you recover data from androids claims that the S7 is supported, although once installed says that it isn't.

    I actually managed to get it unlocked once using a mouse with a USB OTG. However, when I connected it to a computer to extract the stuff, I realised that even though it's unlocked, you need to confirm a message on the phone that allows you to connect with your computer. The message will dissapear when you disconnect from the pc to reconnect the mouse (I tested with my old S5)

    ANY help on this would be greatly appreciated!
    12-27-2016 06:51 PM

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