1. AC Question's Avatar
    Samsung galaxy prevail
    I was having issues with my phone running slow and having to many issues so I thought I maybe had a virus. I never noticed Touchwiz Home and didnt think about it, so I turned it off and forced stopped it. Well now I dont know how to fix the issue of it not responding. I went to the app detail and its says I can force stop it and the "Turn Off" button is grayed out so I can't turn it on? I've tried resetting my phone and I thought it had worked but sadly no. Can someone please help?
    12-31-2016 02:34 PM

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