1. AC Question's Avatar
    Updated my phone and now there is this No Command screen. I've opened it up and Wiped the cache, rebooted... basically everything BUT the factory reset. I have quite a bit of files (pics, videos etc) that have not been backed up and would rather not do the factory reset. Is there any other option??
    01-05-2017 01:01 AM
  2. jslay831's Avatar
    I downloaded the Software Upgrade Assistant (SUA) from Verizon onto my PC, plugged my phone in to my computer, and used that to redo the update. My phone works again!
    01-05-2017 03:09 PM
  3. RaeNeff's Avatar
    How did you get the program to recognize your phone? My phone just keeps rebooting and going to the No Command screen.
    01-06-2017 08:11 AM

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