1. AC Question's Avatar
    I tried to reformat the phone, but it gets stuck in an endless loop after latest software update last night
    01-05-2017 05:31 PM
  2. Rukbat's Avatar
    Reformatting the entire phone leaves you with hardware tat has no software to run it. A software update n top of that can really mess it up. (There's no "update" software after the reformat.) Bring it to your carrier and see if they can help you.
    01-05-2017 06:05 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! Which phone? It would help to know what you mean when you say you tried to reformat the phone. Do you mean you did a factory reset? Was the update an official system update pushed to the phone over-the-air, or did you install it manually?
    01-05-2017 10:22 PM

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