1. AC Question's Avatar
    My daughter's phone Galaxy S7(10 days old) has the black screen of death. I tried everything I saw on the internet from the power off & volume down button to putting it in the freezer! No reboot appears or runs. The screen is turning green momentarily but that is it. I am really mad that many people seem to being having success rebooting but her phone won't. Anyone have any different trouble shooting ideas?
    01-05-2017 06:43 PM
  2. Tim1954's Avatar
    Take it back under warranty
    01-05-2017 09:37 PM
  3. dryja123's Avatar
    And within the 14 day return policy.
    01-05-2017 10:12 PM

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