1. AC Question's Avatar
    Hi

    All internet based apps (2 x emails, Google, weather, etc) have suddenly stopped working despite being connected via mobile network to my provider.

    To test I also connected to internet via Wi-Fi and then via Bluetooth to another phone but despite both connections working apps requiring internet still aren't working.

    Also tried a restart.

    Phone is Samsung J1.

    Thanks in advance
    01-06-2017 06:00 PM
  2. Tim1954's Avatar
    The usual first step is wipe cache partition and reboot the device...
    01-06-2017 07:19 PM
  3. Tishitash's Avatar
    The usual first step is wipe cache partition and reboot the device...
    Thanks. I've just tried that now but it didn't work. I managed to get it working again briefly by removing the sim card and putting it back in. I think it's a fault with the phone.
    01-10-2017 05:18 PM

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