1. AC Question's Avatar
    Hi there,
    I have factory re-setted my Huawei Mate 9 since I did not know the restart PIN. However, after having supposedly wiped out all my data on the device, it still requires a PIN upon re-starting. Any ideas what to do?
    01-09-2017 07:10 AM
  2. chanchan05's Avatar
    Nothing. That PIN is there as protection against anyone who may not know the PIN (thieves). Without the PIN, that's a paperweight.
    B. Diddy likes this.
    01-09-2017 07:58 AM
  3. BonLob's Avatar
    I Believe there can be a bug. I just bought this phone and set it up correct with pin (wrote it down) and fingerprint.
    And now the phone wont accept my pin after restart.
    I have no solution.
    So if there is anyone out there .... ??
    Tomorrow I will go to the store and try to get some help.
    02-27-2017 06:30 PM

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