1. AC Question's Avatar
    I have tried the troubleshooting of powering down and holding the volume button and power button to reset but cannot select anything because the touch sreen won't work. I have only had this device since August 2016.
    01-09-2017 12:20 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Chances are that the touchscreen is defective and has failed. Hopefully it's under warranty -- contact the manufacturer.
    01-09-2017 02:34 PM

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