Why I can't receive email through outlook?

[AC Question]

I have installed outlook in my Samsung Galaxy SIII neo, now I can send email from outlook, but I can't receive email through outlook. What is the problem? Please help me.

 

[B. Diddy]

Welcome to Android Central! Are you talking about the Outlook app, or did you add your Outlook email account to the stock Email app (the one that came preinstalled)?