1. abaer1997's Avatar
    Having problems with my galaxy s6. I'll try my best to explain it. A couple months ago my home button started not working all the time. It then got worse and to the point it doesnt work at all. Then a glitch happened where a moving blue line goes down the screen and it makes the screen unresponsive to touch. I did some resesrch on here and the only way to fix it is to press the home button fast 3-4 times. Wellllll my home button doesnt work so thts a problem. I have tons of pictures and music plus my contacts on there so i reslly don't want to do a factory reset. Tried plugging into computer to back up but i cant because the phone has a passcode. What are my options here? Really just wanting the data off it but it would be nice to have it in working condition. Please help! Thanks!
    01-17-2017 09:36 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! It sounds like it could be a hardware issue, which a factory reset wouldn't necessarily fix. You might need to bring it to a repair shop. To access your files, you could try this method: http://forums.androidcentral.com/gen...ed-screen.html
    01-17-2017 01:15 PM
  3. abaer1997's Avatar
    I just got around to trying the method that you suggested. And with my doubts it worked! Appreciate it so much!
    02-03-2017 09:24 AM

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