A
AC Question
My phone was working fine until I accepted the latest over this air Marshmallow software update from Verizon. Now it only gets part way through the setup wizard before freezing and rebooting. The point at which the freeze occurs varies, seemingly randomly. It can get as far as where you can enter your name or freeze on the first screen.
Things I have already tried:
1) Factory resetting the phone
2) Clearing the cache
3) Safe booting
4) Reflashing the latest ROM with ODIN
5) Replacing the battery with a brand new OEM one.
6) Banging the power switch.
8) Held down the power switch for 10, 20, and 30 seconds.
9) Removed the battery for extended periods between reboot attempts.
10) Refreshing the ROM at at Samsung experience counter in a BestBuy Store, which is the most recent change I have made. On their recommendation, I did another factory reset and cache clearing just in case.
The result is the same as described in the first paragraph.
Information that may be useful:
1) This phone is out of warrantyand I am the second owner via an eBay auction. It is not reported lost or stolen.
2) The phone has no personal information left on it.
3) When I do a recovery rebooting the phone, after showing the powered by Android screen, very rapidly flashes "Installing Software Update ..." with an upright Android robot above it in an upright position followed by "No Command." with the robot on its back. These are immediately replaced by the standard Android rocovery options where the top of the screen says:
Android Recovery
MMB29M.G900VVRU2DPJ2
Verizon/kltevzw/kltevzw
6.0.1/MMB29M/G900VVRU2DPJ2
user/release-keys
Use volume up/down and power
Reboot system now
Boot to bootloader
Apply update from ADB
Apply update from SD card
Wipe data/factory reset
Wipe cache partition
Mount / system
View recovery logs
Power off
At the bottom of the screen it says:
Supported API: 3
# MANUAL MODE #
-- Appling Multi-CSC...
Applied the CSC-code : VZW
Successfully applied multi-CSC
Mounted /system
Things I have already tried:
1) Factory resetting the phone
2) Clearing the cache
3) Safe booting
4) Reflashing the latest ROM with ODIN
5) Replacing the battery with a brand new OEM one.
6) Banging the power switch.
8) Held down the power switch for 10, 20, and 30 seconds.
9) Removed the battery for extended periods between reboot attempts.
10) Refreshing the ROM at at Samsung experience counter in a BestBuy Store, which is the most recent change I have made. On their recommendation, I did another factory reset and cache clearing just in case.
The result is the same as described in the first paragraph.
Information that may be useful:
1) This phone is out of warrantyand I am the second owner via an eBay auction. It is not reported lost or stolen.
2) The phone has no personal information left on it.
3) When I do a recovery rebooting the phone, after showing the powered by Android screen, very rapidly flashes "Installing Software Update ..." with an upright Android robot above it in an upright position followed by "No Command." with the robot on its back. These are immediately replaced by the standard Android rocovery options where the top of the screen says:
Android Recovery
MMB29M.G900VVRU2DPJ2
Verizon/kltevzw/kltevzw
6.0.1/MMB29M/G900VVRU2DPJ2
user/release-keys
Use volume up/down and power
Reboot system now
Boot to bootloader
Apply update from ADB
Apply update from SD card
Wipe data/factory reset
Wipe cache partition
Mount / system
View recovery logs
Power off
At the bottom of the screen it says:
Supported API: 3
# MANUAL MODE #
-- Appling Multi-CSC...
Applied the CSC-code : VZW
Successfully applied multi-CSC
Mounted /system