Hello, I have a Samsung Galaxy S4 / SCH-I545 model running android 5.0.1, VRUGOF1 firmware version, and when I am listening to music sometimes the audio will stop playing, but the music keeps going.
Things I've noticed:
-This happens both with headphones in AND without them.
-It can be temporarily fixed by Unplugging my headphones and plugging them back in ( or plugging in headphones and then unplugging them)
-It happens on different types of music file formats(M4A and MP3)
-There is no consistency in between the times that it happens
-It happens at every volume
-It happens on 3rd party music apps and on the default Samsung music player
-It doesn't happen while streaming videos
I have done a power reboot, I have cleared task cache, I have cleared system cache, I have factory reset my phone (3 times), I have tried doing this with and without updating anything. I have only found one other occurrence of this problem on the internet but the original poster never got an answer so I have decided to directly ask for help.
Things I've noticed:
-This happens both with headphones in AND without them.
-It can be temporarily fixed by Unplugging my headphones and plugging them back in ( or plugging in headphones and then unplugging them)
-It happens on different types of music file formats(M4A and MP3)
-There is no consistency in between the times that it happens
-It happens at every volume
-It happens on 3rd party music apps and on the default Samsung music player
-It doesn't happen while streaming videos
I have done a power reboot, I have cleared task cache, I have cleared system cache, I have factory reset my phone (3 times), I have tried doing this with and without updating anything. I have only found one other occurrence of this problem on the internet but the original poster never got an answer so I have decided to directly ask for help.
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