1. AC Question's Avatar
    Hello, I have a Samsung Galaxy S4 / SCH-I545 model running android 5.0.1, VRUGOF1 firmware version, and when I am listening to music sometimes the audio will stop playing, but the music keeps going.

    Things I've noticed:
    -This happens both with headphones in AND without them.
    -It can be temporarily fixed by Unplugging my headphones and plugging them back in ( or plugging in headphones and then unplugging them)
    -It happens on different types of music file formats(M4A and MP3)
    -There is no consistency in between the times that it happens
    -It happens at every volume
    -It happens on 3rd party music apps and on the default Samsung music player
    -It doesn't happen while streaming videos

    I have done a power reboot, I have cleared task cache, I have cleared system cache, I have factory reset my phone (3 times), I have tried doing this with and without updating anything. I have only found one other occurrence of this problem on the internet but the original poster never got an answer so I have decided to directly ask for help.
    01-19-2017 11:03 PM

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