1. AC Question's Avatar
    When I hold hold down my home button on samsung galaxy s4 it tells me the system iu has stopped working and my background resets and it goes to my lock screen. What do I do to make that stop? I have even cleared my cache in settings amd recovery mode I even factory reset my phone and it is not stopping.
    01-21-2017 06:46 PM
  2. chanchan05's Avatar
    You may need to do a firmware recovery. I think the S4 is compatible with SmartSwitch for PC (My Note 2 was). So you can use that.
    01-21-2017 07:03 PM

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