1. AC Question's Avatar
    I was just using it and the screen went black and wont turn on
    01-23-2017 07:01 PM
  2. spagman's Avatar
    Hello,
    If you are sure that your phone didn't crash because of a low battery... You might want to :

    1) insert the phone cord for a few hours and see if there are any signs of life.

    2) try a different battery

    3) have the power button tested by a cell repair shop.

    4) if all the above are negative I'm afraid the phone motherboard is dead.

    5) replace the phone.

    Good luck
    B. Diddy likes this.
    01-23-2017 07:54 PM
  3. B. Diddy's Avatar
    Welcome to Android Central! In addition, try pressing and holding the Power button for about 15-20 seconds.
    01-24-2017 12:35 AM

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