[AC Question]

have just used factory restore but nothing has changed,it just keeps saying,item not found

[sfoLAX]

Welcome to Android Central.

Have you factory reset your device, logged back in and apps cannot be found?

As far as I know, some apps will not appear in a search of the Play Store if they are not compatible or from a different region to the device version.

Had you used this device prior to resetting it?