01-26-2017 01:12 PM
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  1. AC Question's Avatar
    AC Question
    the Recovery screen did not come up. I have the little green android man - with the word "Downloading" and Do Not Turn Off Target on my screen. Did I mess up the first step??
    01-26-2017 10:35 AM
  2. belodion's Avatar
    belodion
    Q&A Team
    Ambassador
    Moderator
    What phone? What are you trying to do?
    01-26-2017 12:03 PM
  3. taffa67's Avatar
    taffa67
    I have the Samsung Galaxy S4 - the systemui was not working so I looked online and started to follow the instructions. The first instruction was to power off the device and then hold volume up and power to bring up the recovery page. I first got a warning saying that 1 wrong swipe could wipe my phone did I want to continue. I said yes then I had the screen I said previously. I think my phone was updating but the systemui is still not working.
    01-26-2017 01:12 PM
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