Telstra shop and got a refurbished one which performs even worse. Pl advice

[AC Question]

I live in the country and rely completely on my samsung for my work. It feels wrong to have been given a refurbished phone which is a complete DUD. I plan to drive to Telstra shop early monday morning....are they again going to fop me off with an other dud?

 

[chanchan05]

Depends on your contract, but most likely they'll give you another refurbished.