1. AC Question's Avatar
    My firmware update started last night when I plugged my LG 10k into an outlet to charge. As instructed by the screen, I left it plugged in over night for the firmware update to do its thing. 12 hours later, it's still at 0. I unplugged it hoping it will die, but please let me know how I can get my phone back. It's a paperweight right now and this is really frustrating.
    02-01-2017 08:00 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Is the download process at 0%, or the installation itself?
    02-01-2017 12:15 PM

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