Notification tray malfunctions

[AC Question]

Hey guys I've been having a issue with my notification tray. I can't find a fix anywhere so I decided to post myself. I own a galaxy grand prime and this issue with my notifications keep happening where the notifications would come in but when I pull down the tray the notifications won't show but if I press where I think the notification is it'll send me to whatever app so I know they're there. Another issue is it'll freeze on my lock screen. This problem mainly happens if I decide to update the phone or just randomly. Factory reset doesn't even help it for long I would show you guys a picture but they won't let me post a link to my screenshots so I hope you guys can figure out this issue.

 

[Marc Rozzel]

Here's a link

I had to make a account to show my link

http://androidforums.com/threads/help-with-notification-tray-error.1117568/