1. AC Question's Avatar
    I'm currently using a Samsung Galaxy S5 and have been for some time. I recently installed an app and now whenever I got to increase the volume for my media or ringtone, instead of showing the sliders for those options I get a call volume slider. This is causing me problems as I can no longer listen to my music through earphones and when they are in the music just comes out the actual phone. I don't get why this happens. My device recognises the earphones but doesn't come out of them due to this pesky slider. Does anybody know how to fix this? Or shall I just factory reset? Thanks
    02-05-2017 05:46 PM
  2. nahoku's Avatar
    Uninstall the app you installed.
    kct1975 likes this.
    02-05-2017 08:59 PM

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