1. AC Question's Avatar
    The cord it is plugged in with is good. When I unplug and plug back in it flashes blue, green and then blue about 5 or 6 times and then goes off. It doesn't seem to be paused or sleeping.
    02-06-2017 11:52 AM
  2. srkmagnus's Avatar
    Try different power outlet(s) and see if that helps. If not, then I would suggest contacting Samsung as the device may be defective.
    pkcable likes this.
    02-06-2017 01:31 PM
  3. pkcable's Avatar
    Have you tried re-positioning the device? Some wireless chargers require precise positioning in order to affect a charge.
    02-06-2017 01:36 PM

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