02-08-2017 11:11 AM
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  1. AC Question's Avatar
    AC Question
    Cracked screen (phone dropped), phone powers up has fingerprint lock on it. Screen is black, plug into PC it recognizes the phone but does not show any folders (Windows 10) any way to get to pictures so I can download them??
    02-06-2017 02:50 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Can you tell if the screen still registers touch, even if it's dark?
    02-06-2017 03:17 PM
  3. murfinva's Avatar
    murfinva
    Sound when touching screen, back arrow and folder lights work, when powered on can see a faint horizontal lightning flash. Tried Dr. fone toolkit no success, failed on downloading package, it did recognize the phone. I tried data recovery, fix my brick, data extraction (Damaged Device) no luck, Verizon said they could not extract the files.

    Murfinva
    02-08-2017 02:23 AM
  4. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    You could try connecting the phone to your TV's HDMI port via MHL adapter, then installing a wireless file transfer app like AirDroid or Wi-fi File Explorer. http://www.mhltech.org/consumer.aspx
    02-08-2017 11:11 AM
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