I can't call or videocall on apps.

[AC Question]

I can't use the call or videocall function on skype and snapchat amd nobody can call me back. On snapchat when they call me and I try to answer the call drops on skype I get nothing. My phone is huawei ascend p9 lite 3gb running on Android 6.0.

 

[ManiacJoe]

Just to rule out a hardware problem, can you make and receive calls using the default phone app?

 

[HuaweiP9Lite]

Just to rule out a hardware problem, can you make and receive calls using the default phone app?

Yes regular phone calls work on messenger voice call amd videocall works too...