02-11-2017 05:41 PM
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  1. AC Question's Avatar
    AC Question
    Even after a factory reset,the moment I connect my phone to the internet apps and games and other things begin to download and install and I can't do anything about it,I can't even close the WiFi. I've done several factory resets with the same result. I can't even install an antivirus or do enything once I connect to internet.how can I fix this?
    02-11-2017 02:02 AM
  2. Tim1954's Avatar
    Tim1954
    Trusted Member
    Q&A Team
    Can you boot up the device in safe mode?
    02-11-2017 03:21 AM
  3. Viorel Vesa's Avatar
    Viorel Vesa
    yes i can
    02-11-2017 05:38 PM
  4. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    And does the problem persist in Safe Mode?
    02-11-2017 05:41 PM
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