1. AC Question's Avatar
    Unfortunately, I needed to do factory reset and I could not change my no into whatsapp, even could not take backup as well. After reset, I can see one backup file with 30th Jan as date.I set up whatsapp using my new mob no but could not restore data. I don't have access to my old no as I am out of the country.
    02-11-2017 04:16 AM
  2. tony bag o donuts's Avatar
    What device are you using and what version of Android.
    There are reports of WhatsApp not playing nice w Nougat on certain devices.
    02-11-2017 03:48 PM
  3. nehabh's Avatar
    Lenovo P780,android 4.2.1
    02-12-2017 03:39 AM
  4. nehabh's Avatar
    Lenovo P780,android 4.2.1
    02-12-2017 03:41 AM

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