My mobile is stuck at booting LOOOP (Samsung logo)

[AC Question]

Hello,

My mobile is stuck at BOOTING LOOP (SAmsung LOGO), tried clearing cahce, taking out the memory, taking out the sim and none of them worked. I want to fix my problem and got another question

ANYWAY I CAN BACKUP MY FILES WITHOUT HAVING MY MOBILE ONLINE? I NEED MY FILES WITH ANYWAY.

 

[B. Diddy]

Welcome to Android Central! No, sorry -- if the phone isn't properly booted up and if you didn't back up the files before this happened, then you can't access them. Where are the files that you need?