1. AC Question's Avatar
    I have a Samsung note 3 used and I've had it for a while when all of a sudden my audio jack didnt work I checked for lint and if the earfones were broken but no sound came out my earfones and it says its connected. Is my audio jack broken? Do I need to get a new phone?
    02-15-2017 10:04 AM
  2. B. Diddy's Avatar
    Welcome to Android Central! Have you tried different earphones? Or have you tried the current earphones on a different device?
    02-15-2017 10:43 AM
  3. Arthur Bencomo's Avatar
    I checked my earfones on my tablet and they worked fine
    02-15-2017 12:46 PM
  4. B. Diddy's Avatar
    The headphone jack might be faulty, then. How did you check for lint? Did you use a can of compressed air to blow it out, or a damp toothpick to root around?
    02-15-2017 02:12 PM
  5. Arthur Bencomo's Avatar
    Yes I did but still didn't work
    02-15-2017 02:22 PM
  6. B. Diddy's Avatar
    In that case, I'd suspect a faulty jack. If it's important, you can either bring it to a repair shop, or look for a new phone.
    02-15-2017 08:56 PM

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