Is there any chance I can use my android phone to be SMS ticketing/customer support?

A

AC Question

We all know that there is an app which can make us send/receive SMS from our phone to PC and it's great. But I came to think if there is any app that can make SMS ticketing service for my new small business customers? Like. When a message comes and syncs to PC. The PC software will arrange it and filter by keywords. If there is any chance that it can be run by different operators.

I know there is already ready made platform online but it's quite expensive for me.
 

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