I can't record videos on my huwaie p9

[AC Question]

I always have a pop-up massage says: audio.com.google.android.googlequicksearchbox:interactive will not be able to record right now
So what can I do to solve this issue.
Thank you

 

[B. Diddy]

Welcome to Android Central! Try booting into Safe Mode, which temporarily disables all 3rd party apps. http://consumer.huawei.com/ca/support/products/faqs/detail/y6-ca.htm?id=55398

If the problem disappears in Safe Mode, then something you installed is causing the problem. You may have to uninstall apps one by one until the problem disappears. If the problem persists in Safe Mode, then it's more likely to be a hardware or firmware problem.