03-04-2017 03:21 AM
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  1. AC Question's Avatar
    AC Question
    When I plug my phone in via USB to my pc, my computer says that Windows does not recognize it.
    03-04-2017 01:00 AM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! When you plug it in and swipe down your notification panel, do you see anything there about a USB connection? If so, tap it, and make sure MTP is selected.

    If nothing shows up, try using a different USB cable. Also make sure you're using a native USB port on the computer, and not a hub.
    03-04-2017 03:21 AM
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