1. AC Question's Avatar
    I just got a new samsung phone (hands down from my husband). Set up both accounts. I can see them both in the email accounts. Only the gmail is syncing and receiving emails. The msn account is not at all syncing. With my previous phone (also a samsung but two models older), i wasn't able to get the msn emails while not on WiFi but always got them when I was connected on WiFi. Any suggestions so I can receive emails from both accounts on my phone? many thanks in advance
    03-04-2017 04:28 PM
  2. ManiacJoe's Avatar
    In the email app, check the MSN account to make sure that scheduled syncs have been turned on for it.
    Does wifi vs mobile data make a difference?
    03-04-2017 04:47 PM
  3. bijouxdr's Avatar
    Thank you for your reply. Yep, the msn account is set up to sync. In fact it says it is actually doing...i'm just not seeing any emails on the phone (but see all on laptop and tablet)...

    WiFi or not does not make any difference (either one I'm not receiving any emails from that account on that phone).

    any advice?
    03-04-2017 05:21 PM
  4. ManiacJoe's Avatar
    Which email app are you using?
    03-04-2017 05:57 PM
  5. bijouxdr's Avatar
    Email (white with a red @ in the middle), I think this is the default one
    03-04-2017 06:14 PM

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