1. AC Question's Avatar
    I have checked settings ,what could be "off" ?
    03-05-2017 04:10 PM
  2. Rukbat's Avatar
    The settings at the voicemail server itself - if it's set to less than 15 seconds (figuring 5 seconds per ring, which is about normal), it goes to voicemail after 2 rings.

    Call your voicemail and change it to (5 * <the number of rings you want>) + 2. (The ring you hear and the ringback the caller hears aren't perfectly synchronized.) If you can't figure out how to do it, call your carrier. (It's their voicemail system, so they'll know how to set the time.)
    ManiacJoe likes this.
    03-05-2017 04:53 PM

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