Why cant I access data in my phone storage....

A

AC Question

My phone is Gionee E5 which is having only internel storage.
Now I cant access the images and videos in it , Still All apps are available
-->I'm having a notification like "Damaged Phone Storage"
-->Also asking me to format the drive..
-->I cannot access the gallery and file manager ..
I have impotent documents saved in phone which I need to recover ..
is there any way to do so..
 

B. Diddy

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Welcome to Android Central! Show us a screenshot of the "Damaged Phone Storage" message. You'll have to register on this forum first. http://forums.androidcentral.com/ge...ide-how-post-screenshots-android-central.html

Also, what happens if you connect the phone to your computer via USB and use Windows Explorer? Make sure you swipe the notification panel down after connecting, select the USB icon, and select MTP or File Transfer.