1. AC Question's Avatar

    A few days ago I installed this MDM and I would like to make a factory reset but I can't because it says me MDM doesn't allow it.

    I've been looking for how to fix it with ADB`to make hard reset (can't install because Debug USB is blocked) reinstalling ROM with Odin and don't works any of these methods.

    Anyone know how to fix it? Thanks in advance.
    03-06-2017 05:40 PM
  2. hallux's Avatar

    Have you checked with your IT team to see what they suggest? Sometimes removing the MDM agent from the Device Administrators will trigger an unenroll, sometimes it needs to be triggered from the server.

    Whatever the process, once the agent is no longer a device administrator you should be free to factory reset the device.

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
    03-06-2017 05:56 PM

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