[AC Question]

I've tried restart the phone a few times but its still there. It keeps rebooting how do I fix it?

[belodion]

What is the custom lock, and who put it there? Are you able to access the phone?

[erodri2531]

I don't know who put it there, but from one day to the next it just started acting up and kept rebooting over n over I took it to the att store where I got it from and they couldn't do anything. I don have the phone right in front of me bc im at work but I don't know what to do any more. Any ideas what I can do?

[SpookDroid]

Is this one of those lockscreen apps that show up when you're charging your phone, perhaps? Those are 'ads' from certain apps (ES File Explorer had it, I believe, and so does PhotoGrid). It should be a switch in the app's settings to turn it off, but unfortunately you do need to know which app is causing it first. An Ad Network detector app might be able to help pin point it.

[Javier P]

Also, try booting into safe mode and see if the same problem persists.

[Javier P]

You can try these instructions.

https://forums.androidcentral.com/e?...token=NNIR-F2V

[erodri2531]

Thanks im going to try this tonight!