03-10-2017 02:49 PM
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  1. AC Question's Avatar
    AC Question
    it keeps asking for my backup pin and i forgot it
    03-07-2017 03:11 PM
  2. B. Diddy's Avatar
    B. Diddy
    Senior Ambassador
    Welcome to Android Central! Sorry, but you have to remember your Backup PIN. Your only option at this point is to do a factory reset, and then enter your Google username and password when the phone boots back up (which is due to Factory Reset Protection). The phone's data will be lost, of course, unless you backed it up or synced it somewhere.
    03-10-2017 02:49 PM
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