1. AC Question's Avatar
    unable to install update 17001 for kitcat 4.4.2
    03-10-2017 01:51 PM
  2. belodion's Avatar
    What phone? What is that update?
    03-10-2017 02:06 PM
  3. ronrobins's Avatar
    The phone is an Alcatel 7040t
    03-10-2017 03:00 PM
  4. ronrobins's Avatar
    the update is 133.4 mb and simply had the number 17001 as an ID number of some kind when downloading to my phone. Thanks for helping!
    03-10-2017 03:02 PM
  5. ronrobins's Avatar
    This snapshot of failed update info could be useful
    Attached Files
    03-10-2017 03:10 PM
  6. belodion's Avatar
    This is the relevant part:

    It may be best to wipe the Cache Partition. The download may be corrupt.

    I'll try to get advice from more knowledgeable members.
    03-10-2017 03:51 PM
  7. Aquila's Avatar
    Bootloader is either improperly locked, unlocked or it's the wrong version for that update.
    belodion likes this.
    03-10-2017 04:02 PM
  8. Golfdriver97's Avatar
    It looks like this may be a One Plus ROM? As I recall, a status 7 was an incompatibility code.
    belodion likes this.
    03-10-2017 04:39 PM
  9. ronrobins's Avatar
    Thanks everyone! Is there anything actionable here though?
    03-10-2017 04:46 PM
  10. Golfdriver97's Avatar
    Your best shot is to see if there is a custom ROM that you can flash. If not, the device is stuck where it is.
    belodion likes this.
    03-11-2017 10:03 AM

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