03-13-2017 06:17 PM
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  1. AC Question's Avatar
    AC Question
    I dropped it pretty hard screen flat down. When I picked it up I was relieved to see that it had not cracked. But it would not turn on. It still vibrates when I get a message and the LED works fine. I tried doing a hard reset. The LED went off. I plugged it in for a while and then turned it back on. The LED is flashing blue for messages but it still won't turn on.
    03-13-2017 05:33 PM
  2. belodion's Avatar
    belodion
    Co-Ambassador Team Lead
    Presumably, it has been damaged.
    03-13-2017 05:41 PM
  3. Chan-Dan21's Avatar
    Chan-Dan21
    Is there a way to fix it on my own? If I take it somewhere to fix it can they, or do I just need to get a new phone?
    03-13-2017 05:44 PM
  4. Jay Sacks's Avatar
    Jay Sacks
    It may be something as simple as a connection, but doubtful you can diagnose. I would take into a repair shop and have it looked at.
    Assuming you are still interested in the phone and the condition is otherwise good enough to spend additional money to repair.
    03-13-2017 06:17 PM
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